Solutions

Hospitality

PUDU robots enhance hospitality operations across ​​greeting, room delivery, luggage handling, floor cleaning, and restaurant serving/plate retrieval​​, enabling multi-robot scheduling and centralized management. These solutions address labor shortages and management complexities while elevating guest experiences.

Hospitality
01Sector challenges
  • Surging demand for room deliveries (food/parcels) with heavy manual workload
  • Night-shift staff shortages
  • High staff turnover necessitates standardized workflows
  • Younger guests expect personalized smart services
02Measured impact
2–5×
Cleaning Efficiency Boost
100%
Digital Cleaning Management
90%
Reduction in Manual Walking
90%
Reduction in Heavy Lifting

*Information Source:PUDU Cloud

03Process coverage
01

Guest Room Delivery

Challenges

  • Surging demand for room deliveries (food/parcels) with heavy manual workload
  • Night-shift staff shortages
  • High staff turnover necessitates standardized workflows
  • Younger guests expect personalized smart services

Why Choose Pudu Robotics?

  • Cross-floor autonomous delivery with secure compartments
  • One-tap summoning for instant food/parcel delivery

Recommended models

02

Public Area Cleaning

Challenges

  • Heavy Cleaning Workloads
  • Limited Cleaning Windows
  • Quality Control Difficulties
  • Cost Optimization Challenges

Why Choose Pudu Robotics?

  • Versatility:
  • Quick attachment swaps for carpets and hard floors (scrub, sweep, vacuum, dust mop)
  • 24/7 Autonomy:
  • Auto-charging, water refill, drainage, and elevator control
  • Precision:
  • Edge-to-edge coverage and instant drying
  • Compact Design:
  • 70 cm path clearance for lobbies, pools, and fitness centers

Recommended models

03

Luggage/Linen Delivery

Challenges

  • Heavy load transport
  • Manual inefficiency and high labor costs
  • Lack of digital management

Why Choose Pudu Robotics?

  • Efficient Transport:
  • Supports a maximum payload of 300 kg and towing capacity of 400 kg
  • Flexible Applications:
  • Handles direct loading, lifting, and towing to fit a wide range of hotel carts and equipment
  • Smart and Worry-Free:
  • One-tap calling, autonomous navigation, and follow mode for various delivery tasks

Recommended models

04

Restaurant Service

Challenges

  • Labor Cost Surge: Wages increased 28% YoY (2024 data), now consuming 35–50% of revenue
  • Staffing Volatility: 39.5% annual turnover rate disrupts team coordination
  • Customer Experience Demands: 78% of diners expect <5 mins response times amid labor shortages

Why Choose Pudu Robotics?

  • Robots optimize guiding, delivery, and tableware retrieval, reducing 50% of repetitive staff movement
  • Enables staff to focus on personalized table service

Recommended models

Try it on site before you buy.

We visit, measure aisles and workflow, and leave the robot running with your team. We reply within 24 hours.